Many people now look up insurance online before they buy but most still want a person to help them finish the purchase. And in health insurance, those who look online first and then buy through an agent tend to buy…
Two in three millennials save monthly, yet just one in five put advisors first Only 22 percent of Canadian millennials name financial advisors as the strongest influence on their financial decisions, trailing the 42 percent who point to their own research and…
An insurance-industry veteran warned that a shared database could reveal discrepancies on coverage applications, prompting a discussion about what information insurers can access. People also questioned what the database contains, particularly for retirees considering a change in Medicare supplement coverage.
Most insurance sites put a calculator behind a lead form. We did the opposite, and it turned out to be an interesting engineering and product problem. Here is what we built and what we learned. A typical premium estimator asks…
Mobile apps, web portals, and chatbots can improve the customer experience for your insurance firm. Here’s how to choose the right one. Digital transformation has changed the way people buy services and goods. Modern consumers compare products, read reviews and…
The amendments for comparative recommendation sales will be enforced on March 1, 2028. 759 opinions were submitted during the public comment period, and the Financial Services Agency's views are indicated for each opinion (Attachment 1). From those, I read the answers regarding tools and…
Why do policyholders switch? There can be many reasons and this research reveals some of the motivation for UJS consumers; Key Takeaways from the LexisNexis Risk Solutions white paper, “U.S. Auto Insurance Shopping and Switching Research Report: Examining Why Consumers…
Digital research influences 40 per cent of insurance sales today. Most buyers prefer offline closing and seek human validation. SLIP friction points cause digital buyers to drop out. Compared to the digital influence on insurance buying decisions, the final purchase through…
Health savings accounts have made advances to become more attractive to participants by reducing fees, fortifying investment lineups and adding best practices, but there is always room for improvement, according to Morningstarâs latest annual review of the industry. Lower…
Nearly 80% of the insurance-buying journey in India now unfolds online, with consumers using search and video to evaluate policies before contacting an agent. A new study by Google, with McKinsey & Company as knowledge partner, finds that this digital research influences…
Plans, networks, HSAs, and cutting medical costs proactively.
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