A Japanese retail experiment involving nearly 130,000 customers found that redeeming a targeted coupon increased estimated customer lifetime value for the promoted product, while the gains were smaller or absent at retailer level. The research by Rin Tsujikawa, Ryoya Nakano and…
Third edition of Loyalty Programs: The Complete Guide launches in the region alongside a Dubai Masterclass, strengthening the company’s presence across MENA DUBAI: Loyalty & Reward Co, the world’s only global pure-play loyalty consultancy, has launched Loyalty Programs: The Complete Guide…
Earn-and-burn incentives are expensive to run as AI promises hyper-personalised offers Loyalty is shifting from points to recognition, but fragmented customer data is slowing some retailers, panellists said at the Retail Asia Summit 2026 in Hong Kong. Eileen Tang, head of…
Most loyalty programmes die quietly. Points pile up, tiers confuse, and the reward arrives so long after the payment that nobody connects the two. Slang Advertising is an Iraqi creative agency, founded in Baghdad in 2025, with studios in Baghdad, Cairo…
New Roadie research finds consumers want delivery options that balance cost, speed and certainty — raising the stakes for retailers competing for repeat businessAs AI-powered shopping tools make it easier for consumers to compare products, prices and delivery options, retailers have…
Two purchases the writer planned to make produced more than $780 in Capital One Shopping rewards despite limited online shopping. The examples included tires and virtual Visa gift cards used toward a monthly bill. The experience highlights how rewards portals can…
Ten outstanding customers recognised as part of the mall’s fourth anniversary celebrations SHARJAH: Nesto Mia Mall celebrated its fourth anniversary by presenting the NESTO INAAM Loyalty Excellence Awards to ten customers, honoring them for their trust and loyalty over the…
The Gas Spot has announced the launch of The G Club, its new loyalty program and mobile app powered by Velocity Logic Group’s (VLG) Loyalty Cloud. The program gives Gas Spot customers rewards on fuel and in-store purchases, personalized offers…
The family-owned Wisconsin grocer’s updated program lets shoppers earn 2% back on in-store and online purchases. The Wisconsin family-owned grocer redeveloped its loyalty program to offer “instant, high-impact savings” for customers at checkout, according to a press release. Festival Rewards allows…
Store rewards, tier benefits, points expiration, and stacking strategies.
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